Our Services
Our Mission
At EBI Logistics, we are committed to optimizing every aspect of logistics and transportation to deliver exceptional service and drive operational excellence. Our mission is to provide seamless, reliable, and efficient freight management solutions that keep businesses moving forward.
We achieve this by: - Expertly managing truck drivers’ schedules and routes to maximise efficiency, minimise downtime, and ensure timely deliveries. - Coordinating freight pickups and deliveries with precision, ensuring every shipment is handled with care, meets delivery windows and even being ahead of time. Keeping our customers and Brokers informed with accurate and timely shipping details, fostering transparency and trust throughout the entire process. - Reviewing and auditing driver logs, ensuring compliance with safety regulations, and upholding the highest standards of professionalism on the road. Maintaining meticulous records of all operations, including calls, deliveries, routes, and times, for full traceability and continuous improvement. - Handling all shipment-related paperwork, such as invoices, bills of lading, and proof of delivery to guarantee smooth, error-free transactions and operations. Providing exceptional customer service by addressing inquiries, resolving complaints, and ensuring that every customer interaction is positive and productive for both brokers and customers. - Negotiating competitive rates and delivery timelines, balancing cost efficiency with reliability to provide the best possible value to our carriers and owner-operators.
We believe that by staying dedicated to these principles, we not only meet but exceed our customers, carriers', and owner-operators’ expectations. Our team of logistics professionals is focused on creating value through innovative solutions, precision planning, and a customer-first approach.
Contact Us
Address
Chicago,Illinois
Cairo, Egypt
Sofia, Bulgaria
Contact
+1 202 998 4125
+359 87 999 3585
Working Hours
24/7 | 365