EBI Dispatching Solutions
Precision Dispatch Solutions for your Fleets
Email:operations@ebilogistics.org
US: +1 202 998 4125
EU: +359 87999 3585
EBI LOGISTICS TEAM
4 Senior Dispatchers
- Avg. 5 years of experience
- 24/7 coverage
-Speaks Arabic, English
Omar Amer
– Operations Manager
-10+ years securing freight contracts
-Broker rate negotiations expert
-Speaks Arabic, English, Bulgarian
Adam Kai
Dispatch Manager
- Avg. 5 years of experience
-6 years managing 150+ trucks
-Speaks Arabic, English
WHAT DRIVES US ?
VISION
To set the benchmark for dispatch performance, where reliability and strategy drive every move.
MISSION
To run logistics with precision — securing high-value loads, minimizing delays, and turning dispatch into a profit center.
VALUES
EBI Logistics adds value by delivering reliable dispatch, strategic planning, and 24/7 operational control — built to improve performance and protect your bottom line.
Why Choose EBI Logistics?
24/7 Performance - 98% On-Time Delivery
30% Reduction in Empty Miles
Emergency Rerouting <15 Min
Multilingual support (English, Arabic, Bulgarian)
Fuel Advance Programs
Transparent Revenue Reporting
core services
-
Full-Service Dispatch
Load booking (Dry Van/Reefer/Flatbed)
Dynamic route optimization
-
Fleet Management
Maintenance scheduling
Safety/compliance monitoring
-
Specialized Projects
Power-Only | Doubles | Yard Moves.
Construction logistics.
Technology Stack: TruckLogics | KeepTruckin | Custom Analytics
PERFORMANCE & COVERAGE
What We Handled
300+ trucks across small to mid-size fleets
High-volume, time-sensitive lanes
Power-only, drop & hook, and live loads
24/7 dispatching with real-time updates
Nationwide (48 states) reach
Freight lane optimization and appointment coordination
What We Delivered
Full-cycle operations: load planning to final delivery
Proactive track-and-trace, OTP scheduling
Carrier-shippers-brokers communication flow
Freight lane optimization and appointment coordination
HOS management & backhaul planning
Our Services
Comprehensive Operations Management
Overseeing all company functions with seamless coordination across departments
Optimal Freight Booking
Securing the most profitable freight in the market to maximize revenue.
Dispatching
Ensuring continuous planning and execution to keep trucks moving on time.
Real-Time Track & Trace
Providing round-the-clock monitoring and updates on shipment status.
Proactive Truck Maintenance
Managing online maintenance scheduling to keep trucks in optimal condition.
Issue Resolution
Handling any challenges before, during, and after the load to ensure smooth operations.
Broker & Customer Support
Offering dedicated customer service to brokers, handling all inquiries and issues.
Driver Assistance Line
ProvidinSupporting drivers at any time to resolve issues on the road
Strategic Truck Planning
Proactively scheduling and securing loads for continuous operation across all trucks.
Growth Opportunities
Identifying and creating new avenues to drive company expansion and team success.
Profit Maximization
Pushing the boundaries to consistently add value and increase gross revenue.
Custom Dispatching System
Developing a robust dispatch board for real-time visibility and management.
Cross-Department Collaboration
Facilitating seamless communication between all teams to unlock full growth potential.
Versatile Transportation Solutions
Expertise in handling all types of freight (PO, Reefers, Dry Van, Doubles, etc.).
SERVICE PACKAGES
LIG H T P A C K
WEEKEND DISPATCH & AFTER-HOURS SUPPORT
- FULL Weekend Dispatch.
- Available Dispatcher on Saturday to help covering trucks if needed.
- At least 1 dispatcher
dedicated to you per shift (
more is available based on
agreement )
M E G A P A C K
AFTER-HOURS SUPPORT & TRACK AND TRACE
- After-hours support.
- Weekend Dispatch.
- At least 1 dispatcher
dedicated to you per
shift ( more is available
based on agreement )
A L P H A P A C K
FULL TRACK & TRACE DAY AND NIGHT
- 24/7 Track and trace.
- Weekend dispatch.
- After-hours support.
- dispatch assistance
during the day. - At least 1 dispatcher
dedicated to you per shift (more is available based
on agreement )
Expertly managing truck drivers’ schedules and routes to maximise efficiency, minimise downtime, and ensure timely deliveries.
– Coordinating freight pickups and deliveries with precision, ensuring every shipment is handled with care, meets delivery windows and even being ahead of time.
Keeping our customers and Brokers informed with accurate and timely shipping details, fostering transparency and trust throughout the entire process.
Reviewing and auditing driver logs, ensuring compliance with safety regulations, and upholding the highest standards of professionalism on the road.
Maintaining meticulous records of all operations, including calls, deliveries, routes, and times, for full traceability and continuous improvement.
– Handling all shipment-related paperwork, such as invoices, bills of lading, and proof of delivery to guarantee smooth, error-free transactions and operations.
Providing exceptional customer service by addressing inquiries, resolving complaints, and ensuring that every customer interaction is positive and productive for both brokers and customers.
– Negotiating competitive rates and delivery timelines, balancing cost efficiency with reliability to provide the best possible value to our carriers and owner-operators.
Strengthen Your Logistics Chain with EBI
From national freight lanes to confidential military logistics, EBI brings the experience, tools, and commitment your operation demands.